Professional Standards department
The Professional Standards department aims to reduce allegations of misconduct and complaints from the public by improving the performance of staff and raising standards of behaviour. The department works closely, where necessary, with the Independent Police Complaints Commission and the Crown Prosecution Service to:
Conduct speedy investigations into complaints and allegations of misconduct
Train police officers about maintaining high standards
Aim to build trust and confidence in policing
Support the force's statutory responsibilities
Making a complaint
We aim to put things right quickly and effectively and learn from previous complaints.
You can make a complaint online using our form. (Please note: This uses our standard feedback form, but is pre-set to specify a complaint is being made.)
If you wish to make a complaint about Northumbria Police independently, then you can do so below: