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Need to speak to us?

If you need to speak to us, then we can offer you a diary appointment to discuss your concerns at a time and place convenient for you.

To book an appointment
Call: 03456 043 043

For the hearing impaired
Minicom: 01661 820 915

What does it mean for you?

We want to provide the best quality service to the people of Northumbria and the Policing pledge described the ten key themes on which our service will be based.

These include:

  • Readily available information about your local Neighbourhood Policing Teams

  • Crime in your area

  • Answering calls promptly

  • Ensuring we respond in the most effective way

We will also give you more opportunities to have a say in the policing of your local area and increase the number of chances you have to meet your Neighbourhood Policing Teams.

Each area has its own Neighbourhood Policing Team, the Policing Pledge sets out clear standards for the amount of time these teams spend on the beat in your area, easier ways for you to make contact with them and clear response times to your calls and incidents