Selection procedure
Stage 1. Application form
These are the key competencies we are looking for. We have included some examples of when the competencies are applied well.
Effective communication
Communicates all needs, instructions and decisions clearly. Adapts the style of communication to meet the needs of the audience.
Community and customer focus
Sees things from the customer's point of view and encourages others to do the same. Builds a good understanding in and relationship with the community that is served.
Personal responsibility
Takes personal responsibility for own actions and for sorting out issues or problems that arise.
Resilience
Remains calm and confident and responds logically and decisively in difficult situations.
Problem solving
Gathers information from a range of sources to understand situations, making sure it is reliable and accurate. Identifies risks and considers alternative courses of action to make good decisions.
Respect for diversity
Understands other people's views and takes them into account. Treats people with dignity and respect at all times no matter what their background, status, circumstances or appearance.
Team working
Works effectively as a team member and helps build relationships within it.
The national application form is competency based and applicants are asked to complete a competency assessment. In this we are looking for evidence of the qualities you already have or may develop to enable you to carry out the role of a CSO. Your answers here will be used to decide whether your application will proceed to the next stage. Further guidance can be found within the application form itself.


