Need to speak to us?

If you need to speak to us, then we can offer you a diary appointment to discuss your concerns at a time and place convenient for you.

To book an appointment
Call: 101

For the hearing impaired
Minicom: 01661 820 915

Happy with our service?

Happy with our service?
Unhappy with our service?
Make a complaint about a member of staff.
Make a complaint about a policy or procedure.

Contact information

In an emergency call: 999  Non-emergencies call: 101

How to contact us

If somebody's life is in danger or a crime is taking place, phone 999.

To report all other crimes or incidents, or for general information and advice phone 101.

In a non-emergency situation you can also text us on: 07786 200 814

For people who are deaf, hard of hearing or speech impaired


  • In an emergency, text to 999

  • In a non-emergency, text to 07786 200 815

  • In a non-emergency, textphone 18001 101

  • Minicom 01661 820 915


If you are calling from outside of England & Wales, please call:

01661 872 555 / (+44) 1661 872 555

Report a non-emergency incident

An image of a computer keyboard


If you are the victim or have witnessed any non-emergency incident occurring within the Northumbria Police area, you can use the internet to report non-urgent, less serious crimes.

The system can be used to report details of the following offences:

  • Burglary (non-dwelling)

  • Theft

  • Criminal damage

  • Making off without payment

  • Theft from or damage to motor vehicles.


Complete the online notification process here.