Tell us about your experience with us

This section gives you the chance to tell us how we did when you received a service from Northumbria Police.

Examples of the services we provide, include:

  • Policing your neighbourhood – street, village, town or city

  • Handling your telephone call

  • Responding to an incident

  • Supporting victims and witnesses

  • Investigating a crime


We hope you were fully satisfied and would like to hear about what we did well.

Tell us about a service we provided and you were happy with here


If we were not as good as you expected, we want to know what happened so we can learn where we can do things better for the future.

Find out about making a complaint here.