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Our Commitment

Northumbria Police is committed to tackling crime in your area.

We want to know what your issues are and how we can help solve them.

You can view our commitment to you here.

You can contact us via the 'Feedback' link or you can call the police on:

Call 999 if there is any danger or risk to life or a crime in progress.

Call 03456 043 043 for non-emergencies.
This is a general number to contact the police and request information or advice.

Text 07786 200 814 for non-emergencies.

You said, we did...

We asked…

What concerns do you have about your neighbourhood?


You said...

Shoplifting in the Metrocentre - Red and Central malls of centre have been targeted by professional teams of shoplifters.

We did...

  • Monitored intelligence

  • Launched a proactive operation to identify and arrest suspects

  • Used CCTV to gather evidence and monitor the centre.

You said...

Anti-social behaviour that occurs between 8 and 9 pm on Friday evenings as youths disperse from the centre.

We did...

  • Launched dedicated foot patrols at key times

  • Worked with partners at Metrocentre Security team to carry out patrols at key times

  • Used CCTV to gather evidence and monitor the area.

You said...

Crime prevention training for staff who work within the centre on preventative and deter measures for shoplifting.

We did...

  • Delivered training in July to stores.